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Job duties cover all office premises in Singapore/Malaysia/Ships and associated regional offices
Install, support & maintain servers or other computer system from LAN, WAN & Tele/IP-Communication
Administer, change, repair all IT related equipment in Star Cruises data centre and associated offices
Project management for system - related projects, supervising, training, planning & responding to service outage & other problem
Provide technical IT assistance and attend to all tasks or project commissioning arising from IT - Headquarter and ships called into Singapore
Govern controls and enforce best known practices at contingency time, systems recovery and for business continuity
Analysing system logs and identifying potential issues with computer systems
Introducing and integrating new technologies into existing data centre environments
Performing routine audits of systems and software and backups
Applying operating system updates, patches, and configuration changes
Installing and configuring new hardware and software
Adding, removing, or updating user account information, resetting passwords etc.
Answering technical queries
Responsibility for security, documenting the configuration of the system
Troubleshooting any reported problems
System performance tuning
Ensuring that the network infrastructure is up and running |