싱가폴, 일본, 홍콩, 말레시아 등의 해외 IT취업 정보를 제공합니다.
| 제목 | NOC Engineer | ||||
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| 작성자 | BOAN | 작성일 | 2016-05-24 | 조회수 | 448 |
| 내용 | KEY RESPONSIBILITIES: This role is based on a shift work 24 x 7 Network Operations Center. The Network Engineer will be responsible for monitoring all partners. Primary responsibility will be Network Monitoring and the timely resolution of network incidents, minimizing the impact of any outages and downtime. Co-ordination of ISP’s and third party facilities to ensure rapid diagnosis and resolution of network faults. This role will also take responsibility for managing open trouble tickets and liaising with external suppliers and other departments within to ensure minimum disruption and downtime on the network. JOB DESCRIPTIONS AND COVERAGE Network Management and Analysis Incident detection, identification, and diagnosis using industry standard Network Monitoring and Management Tools Pro-active analysis and incident management ensuring all faults are resolved within SLA Ensure that trouble tickets are regularly updated with meaningful technical analysis Prioritize resources to resolve incidents in appropriate order based on business needs Assist in identifying new tools that would help to resolve issues or create a smoother and more efficient monitoring process Perform hardware and software testing including providing feedback and configuration documentation Commissioning of new properties from the Network Operations perspective Involve in network design and implementation Manage relationship with major ISP’s and Telco companies worldwide Deploy patches released by the Product Development team to all production servers worldwide Maintain accurate records and timely reports on equipment operation and ensure issues are completed DESIRABLE QUALIFICAIONS & COMPETENCIES: Degree/Diploma in Computer Science or equivalent work experience Previous experience in helpdesk and/or technical support, minimum of 2 years Linux certification or demonstrated proficiency/understanding Cisco CCNA certification or demonstrated proficiency/understanding Comfortable with both Linux and Windows environment Strong interpersonal and communication skills with ability to accurately interpret incidents Independent problem solver and self starter A team player with willingness to learn and excel |
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| 이전글 | IT Security Analyst | ||||
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| 다음글 | Network Support Engineer (12 hours shift) | ||||
